# Support Team

**URL:** https://forum.osmosis.zone/c/subdaos/support-requests-suggestions-inquiries/10.md

[Latest](https://forum.osmosis.zone/latest.md) · [Categories](https://forum.osmosis.zone/categories.md) · [Tags](https://forum.osmosis.zone/tags.md)

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## [What belongs in Support Team?](https://forum.osmosis.zone/t/what-belongs-in-support-team/21)

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**Author:** [@maxpower](https://forum.osmosis.zone/u/maxpower)\
**Replies:** 0

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Osmosis Support Lab queries, suggestions, feedback, requests for new material etc. Support can be obtained here: SubDAO can be viewed here:

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## [ZEC swap](https://forum.osmosis.zone/t/zec-swap/4095)

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**Author:** [@Lowo88](https://forum.osmosis.zone/u/Lowo88)\
**Replies:** 2\
**Last updated:** [August 16, 2026, 7:50pm UTC](https://forum.osmosis.zone/t/zec-swap/4095 "2026-08-16T19:50:18Z")

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Hello Osmosis community I’m here because I can find my ZEC after swapping into this int313vk23rl6hmswvwexd9f5ae59egtqy2p7wdautl wallet. here the TxId 1. 9722a1a67e0a99ed2ae53cc49a9b4cd8f993db90c24acab0c4d89677cfdfba94…

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## [BTC deposit via Nomic bridge stuck for 6 days — IBC packet appears unrelayed](https://forum.osmosis.zone/t/btc-deposit-via-nomic-bridge-stuck-for-6-days-ibc-packet-appears-unrelayed/4021)

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**Author:** [@Rodrigo\_Paiva](https://forum.osmosis.zone/u/Rodrigo_Paiva)\
**Replies:** 0\
**Last updated:** [May 9, 2026, 6:05am UTC](https://forum.osmosis.zone/t/btc-deposit-via-nomic-bridge-stuck-for-6-days-ibc-packet-appears-unrelayed/4021 "2026-05-09T06:05:49Z")

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Hello, I’m reporting a stuck Bitcoin deposit via the Nomic bridge integration on app.osmosis.zone, and I’d appreciate any visibility from the team or community. Deposit details Date/time of BTC tx confirmation: 2026-05…

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## [Pending Withdraw](https://forum.osmosis.zone/t/pending-withdraw/3925)

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**Author:** [@Pedro\_Gabriel\_Santos](https://forum.osmosis.zone/u/Pedro_Gabriel_Santos)\
**Replies:** 2\
**Last updated:** [November 26, 2025, 10:28am UTC](https://forum.osmosis.zone/t/pending-withdraw/3925 "2025-11-26T10:28:54Z")

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I tried withdraw eth to arb network, but the status is “pending withdraw” almost 22h. Someone knows how can i proceed?

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## [Persistent IBC Timeout When Transferring ATOM → KYVE (24 Nov 2025)](https://forum.osmosis.zone/t/persistent-ibc-timeout-when-transferring-atom-kyve-24-nov-2025/3932)

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**Author:** [@Hristo\_Slavov](https://forum.osmosis.zone/u/Hristo_Slavov)\
**Replies:** 2\
**Last updated:** [November 26, 2025, 4:22am UTC](https://forum.osmosis.zone/t/persistent-ibc-timeout-when-transferring-atom-kyve-24-nov-2025/3932 "2025-11-26T04:22:29Z")

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Hello Osmosis team, I am experiencing a repeated issue today (24 November 2025) with IBC transfers from ATOM on Osmosis → KYVE. Every attempt throughout the entire day results in the same error: “IBC Timeout” Here are…

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## [Remove liquidity from pools](https://forum.osmosis.zone/t/remove-liquidity-from-pools/3274)

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**Author:** [@P\_Z](https://forum.osmosis.zone/u/P_Z)\
**Replies:** 2\
**Last updated:** [November 11, 2024, 4:04pm UTC](https://forum.osmosis.zone/t/remove-liquidity-from-pools/3274 "2024-11-11T16:04:54Z")

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I can’t remove liquidity from pools. Why is that?

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## [Support Lab Chat](https://forum.osmosis.zone/t/support-lab-chat/3219)

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**Author:** [@AfroCrypto](https://forum.osmosis.zone/u/AfroCrypto)\
**Replies:** 7\
**Last updated:** [October 15, 2024, 2:12pm UTC](https://forum.osmosis.zone/t/support-lab-chat/3219 "2024-10-15T14:12:07Z")

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a tip button should be integrated into the chat window. When you got help and have a feeling of tipping the person that helped you. The button could lead to an osmosis wallet so it could accept all kind of crypto. by sel…

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## [Como depositar?](https://forum.osmosis.zone/t/como-depositar/2981)

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**Author:** [@Marco1](https://forum.osmosis.zone/u/Marco1)\
**Replies:** 2\
**Last updated:** [July 18, 2024, 7:56pm UTC](https://forum.osmosis.zone/t/como-depositar/2981 "2024-07-18T19:56:39Z")

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Como depositar moeda na Osmosis?

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## [Osmosis Support Lab Transparency Report #2 - by Interbloc](https://forum.osmosis.zone/t/osmosis-support-lab-transparency-report-2-by-interbloc/2439)

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**Author:** [@luisqa](https://forum.osmosis.zone/u/luisqa)\
**Replies:** 1\
**Last updated:** [February 19, 2024, 12:40pm UTC](https://forum.osmosis.zone/t/osmosis-support-lab-transparency-report-2-by-interbloc/2439 "2024-02-19T12:40:12Z")

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Introduction Another 2 months have passed of the OSL’s operation, as stated in our previous report Osmosis Support Lab Transparency Report #1 - by Interbloc, we are doing a 2 month report of OSL’s operations. The struct…

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## [Osmosis Support Lab Transparency Report #1 - by Interbloc](https://forum.osmosis.zone/t/osmosis-support-lab-transparency-report-1-by-interbloc/773)

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**Author:** [@luisqa](https://forum.osmosis.zone/u/luisqa)\
**Replies:** 1\
**Last updated:** [December 3, 2023, 7:07pm UTC](https://forum.osmosis.zone/t/osmosis-support-lab-transparency-report-1-by-interbloc/773 "2023-12-03T19:07:00Z")

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Introduction After 3 months of the OSL’s operation, we present the first transparency report of its operation and effectiveness. First an apology for the delay, the selected person for the role of Auditor had a personal …

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## [\[design stage\] allow validators to discuss their work in telegram](https://forum.osmosis.zone/t/design-stage-allow-validators-to-discuss-their-work-in-telegram/158)

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**Author:** [@faddat](https://forum.osmosis.zone/u/faddat)\
**Replies:** 12\
**Last updated:** [August 3, 2023, 2:32am UTC](https://forum.osmosis.zone/t/design-stage-allow-validators-to-discuss-their-work-in-telegram/158 "2023-08-03T02:32:35Z")

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Please note that this is a full revision of an earlier post. I have received excellent feedback on this proposal from a number of colleagues and I am there for reforming it. summary I think OSL is fully convinced that …

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## [Classic LPs vs Supercharged LPs](https://forum.osmosis.zone/t/classic-lps-vs-supercharged-lps/145)

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**Author:** [@G0N](https://forum.osmosis.zone/u/G0N)\
**Replies:** 2\
**Last updated:** [July 28, 2023, 11:04pm UTC](https://forum.osmosis.zone/t/classic-lps-vs-supercharged-lps/145 "2023-07-28T23:04:26Z")

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Could you explain (in layman’s terms): -The benefits of leaving a classic pool and migrating to a supercharged pool? Are classic pools going to become obsolete? -How to migrate. For example, assume that I am already in…

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## [Community Sentiment Vote: Should the OSL Continue thru next Half a Year?](https://forum.osmosis.zone/t/community-sentiment-vote-should-the-osl-continue-thru-next-half-a-year/71)

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**Author:** [@Common](https://forum.osmosis.zone/u/Common)\
**Replies:** 7\
**Last updated:** [July 7, 2023, 10:49am UTC](https://forum.osmosis.zone/t/community-sentiment-vote-should-the-osl-continue-thru-next-half-a-year/71 "2023-07-07T10:49:13Z")

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Original Thread: https://commonwealth.im/osmosis/discussion/11635-community-sentiment-vote-should-the-osl-continue-thru-next-half-a-year Togg LeTek osmo1vjsx • Published on 6/10/2023 • 322 views • NEW As men…
